Privacy Policy

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Crafty Chandu Photography ("we", "us", "our") respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how Crafty Chandu Photography collects, uses, stores, and protects your personal information when you visit our website, contact us through our website forms, or submit an enquiry through our advertisements on platforms such as Facebook and Instagram.

1. Information We Collect

When you contact us or enquire about our photography services, we may collect information such as:

• Your name

• Phone number

• Email address

• Wedding or event details

• Preferred event date

• Location of the event

• Photography requirements

• Budget or package preferences

• Any other information you voluntarily provide through our enquiry forms, messages, WhatsApp, email, phone calls, or other communication channels.

Our website may also collect certain technical information automatically, such as browser type, device information, IP address, and website usage information through cookies or similar technologies.

2. How We Collect Your Information

We may collect your information when you:

• Submit an enquiry through our website contact form

• Submit a lead form through Facebook or Instagram

• Contact us by phone

• Contact us through WhatsApp

• Send us an email

• Enquire about our wedding, pre-wedding, event, fashion, or other photography services

• Communicate with us regarding an existing or potential booking.

3. How We Use Your Information

We may use the information you provide to:

• Respond to your enquiry

• Contact you regarding your photography requirements

• Provide quotations and package information

• Check availability for your event date

• Discuss and arrange photography services

• Schedule calls, meetings, or consultations

• Process and manage bookings

• Provide customer support

• Send relevant information regarding our services

• Follow up on enquiries you have made

• Improve our services and customer experience

• Comply with applicable legal and regulatory requirements.

We will not use your personal information for purposes unrelated to our business or your enquiry without an appropriate legal basis or your consent where required.

4. Communication With You

When you provide your phone number, email address, or other contact information through our website or advertising lead forms, we may contact you regarding your enquiry.

Depending on the information you provide, we may contact you through:

• Phone calls

• WhatsApp

• Email

• SMS or other electronic communication methods.

You may request that we stop sending promotional or non-essential communications at any time.

5. Facebook and Instagram Lead Forms

We may use advertising services provided by Meta Platforms, including Facebook and Instagram, to collect enquiries through lead forms.

When you submit your information through a Facebook or Instagram lead form, the information you provide may be shared with us so that we can respond to your enquiry.

The information may include your name, phone number, email address and other information that you choose to provide in the lead form.

Meta may separately process your information according to its own privacy policy and terms.

6. Sharing of Your Information

We do not sell or rent your personal information.

We may share or provide access to your information when reasonably necessary to operate our business, provide our services, communicate with you, or comply with legal obligations.

This may include service providers or technology platforms that help us operate our website, manage enquiries, communicate with customers, advertise our services, or store information.

These third-party providers may process information on our behalf and may have their own privacy policies and terms.

7. Wix and Website Services

Our website is hosted and operated using Wix.

Information submitted through forms on our website may be processed and stored through Wix and its associated services.

Wix may process website visitor information according to its own privacy policy and applicable terms.

8. Cookies and Tracking Technologies

Our website and third-party services may use cookies, pixels, analytics tools, or similar technologies to operate the website, understand website usage, measure advertising performance, and improve our services.

Advertising platforms such as Meta may use tracking technologies in accordance with their own policies.

You can manage certain cookie and tracking preferences through your browser or available website privacy settings.

9. Data Security

We take reasonable measures to protect the personal information we receive from unauthorized access, misuse, loss, alteration, or disclosure.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

10. How Long We Keep Your Information

We retain personal information for as long as reasonably necessary to respond to enquiries, provide our services, maintain business records, resolve disputes, comply with legal obligations, and protect our legitimate business interests.

When information is no longer reasonably required, we may delete or securely dispose of it, subject to applicable legal or business requirements.

11. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including the right to:

• Request access to information we hold about you

• Request correction of inaccurate information

• Request deletion of your personal information where legally applicable

• Withdraw consent where processing is based on consent

• Request that we stop certain communications

• Ask questions about how your information is being used.

To make a privacy-related request, please contact us using the contact information provided below.

12. Children's Privacy

Our services are not specifically directed toward children.

We do not knowingly collect personal information from children for the purpose of marketing our photography services.

13. Third-Party Websites and Services

Our website or communications may contain links to third-party websites, social media platforms, or other services.

We are not responsible for the privacy practices or content of third-party websites. We recommend reviewing the privacy policies of those services before providing them with personal information.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or privacy practices.

The updated version will be published on this page with a revised "Last Updated" date.

15. Contact Us

If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact:

Crafty Chandu Photography

Hyderabad, Telangana, India

Phone: +91 88014 30067
Phone: +91 88868 99935

Website: www.crafty-chandu.com

For privacy-related requests, please contact us through the contact details above.

By submitting an enquiry through our website or our advertising lead forms, you acknowledge that you have read and understood this Privacy Policy.